Refund policy
PRIVACY POLICY
At GUMZ, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with our store.
Information We Collect
We may collect the following information:
• Name
• Email address
• Billing and shipping address
• Phone number
• Order details
• Payment information, processed securely by our payment providers. We do not store full card numbers.
We may also automatically collect:
• IP address
• Device and browser information
• Purchase activity
• Website usage data
• Cookies and tracking technologies
How We Use Information
We use your information to:
• Process and fulfill orders
• Send order confirmations and shipping updates
• Provide customer support
• Improve our website, products, and services
• Prevent fraud
• Send marketing emails, promotions, and product updates if you choose to receive them
• Measure website performance and advertising effectiveness
You may unsubscribe from marketing emails at any time.
Advertising & Analytics
We may use tools such as Meta Pixel, Google Analytics, Google Ads, TikTok Pixel, and similar technologies to analyze traffic, improve our website, and show relevant advertising.
These tools may collect information through cookies, pixels, and similar tracking technologies.
Sharing Information
We do not sell personal information.
We may share limited information only when needed to operate our business, including with:
• Payment processors
• Shipping carriers
• Analytics providers
• Advertising partners
• Customer support tools
• Fraud prevention services
These providers only receive the information needed to perform their services.
Cookies
Our website uses cookies and similar technologies for:
• Website functionality
• Cart and checkout performance
• Analytics
• Advertising personalization
• Improving the customer experience
You can control or disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.
Your Rights
Depending on where you live, you may have the right to request access, correction, or deletion of your personal information.
To make a privacy request, contact us at:
Security
We use reasonable safeguards to help protect your information. However, no method of online transmission or electronic storage is completely secure.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Contact
GUMZ
Website: gumz.us
Email: support@gumz.us
+201099085198